package com.smtaiserver.smtaiserver.scheduledTasks; import com.smtaiserver.smtaiserver.core.SMTAIServerApp; import com.smtaiserver.smtaiserver.core.SMTAIServerRequest; import com.smtaiserver.smtaiserver.database.SMTDatabase; import com.smtaiserver.smtaiserver.javaai.llm.core.SMTLLMConnect; import com.smtaiserver.smtaiserver.javaai.qwen.agent.SMTQwenAgent; import com.smtservlet.util.Json; import com.smtservlet.util.SMTJsonWriter; import java.util.Calendar; import java.util.Date; import java.util.Objects; import lombok.extern.log4j.Log4j2; import org.apache.logging.log4j.LogManager; import org.apache.logging.log4j.Logger; import org.springframework.scheduling.annotation.Scheduled; import org.springframework.stereotype.Component; /** * 这个类是: * * @author: adeng * @date: 2025/4/17 17:03 * @version: 1.0 */ @Log4j2 @Component public class checkForTicketStatusChanges { private static final Logger _logger = LogManager.getLogger(checkForTicketStatusChanges.class); @Scheduled(cron = "0/10 * * * * ?") public void execCheckForTicketStatusChanges() throws Exception { String result = (String) SMTAIServerApp.getApp().getGlobalConfig("work_order.inner_order", "N"); if (!"Y".equals(result)) { return; } _logger.info("start execCheckForTicketStatusChanges task"); try { Date date = new Date(); Calendar cal = Calendar.getInstance(); cal.setTime(date); cal.add(Calendar.MINUTE, -5); Date time = cal.getTime(); try (SMTDatabase db = SMTAIServerApp.getApp().allocDatabase()) { SMTDatabase.DBRecords dbRecords = db.querySQL( "select order_id, stepstatus from work_order_list where is_notify = ? and status_update_time > ? and stepstatus in (1, 4)", new Object[]{"N", time}); _logger.info("查询到状态为【已接单 或 已完成】的工单数量:{}", dbRecords.getRowCount()); for (SMTDatabase.DBRecord rec : dbRecords.getRecords()) { String orderId = rec.getString("order_id"); int stepstatus = rec.getInteger("stepstatus"); String configKey; switch (stepstatus) { case 1: configKey = "work_order.workflow_agent_re"; break; case 4: configKey = "work_order.workflow_agent_finish"; break; default: _logger.warn("不支持的stepstatus: {}", stepstatus); continue; } String agentId = (String) SMTAIServerApp.getApp().getGlobalConfig(configKey, "status_changes_received_order"); SMTQwenAgent agent = SMTAIServerApp.getApp().getQwenAgentManager().getAgentById(agentId); if (agent == null) { _logger.error("找不到Agent: {}", agentId); continue; } Json jsonArgs = Json.object("question", "", "order_id", orderId); SMTLLMConnect llm = SMTAIServerApp.getApp().allocLLMConnect(null); SMTAIServerRequest _tranReq = new SMTAIServerRequest(); agent.callAgents("/", jsonArgs, llm, "", _tranReq); } } } catch (Exception e) { _logger.error("execCheckForTicketStatusChanges error", e); } } }